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Upon receipt of your order a member of the National Herb Centre will call you to confirm stock availability and to take payment. 

Unfortunately we are unable to guarantee stock availbility on certain plants due to excessive demand or crop failure.  Where we are unable to supply a particular item we will do our best to offer a suitable substitute with your approval to complete your order

Orders are despatched as soon as possible and are delivered via courier.   Please note we do not despatch orders on a Friday, Saturday or Sunday or a Bank Holiday.

Postage and Packaging Costs Plants:

Prices below are based on a next day delivery by 4.00pm.   

Plants ordered to value of £49.99                          £10.00 carriage

Plants ordered to value of £50.00 - £99.99           £15.00 carriage

Plants ordered to value of £100.00 - £199.99      £20.00 carriage

Plants ordered to value of £200.00 - £299.99      £25.00 carriage

Plants ordered to value of £300.00                        Please call us for prices.

Surcharges will apply to deliveries to Northern Ireland, Scotland and islands and if this is applicable to your order this amount will be confirmed to you by telephone and will not be included in the prices detailed at the checkout. 

Click here for details of surcharges. 

We wish to provide customers with quality plants and service. Every effort will be made to ensure that plants are true to name and in perfect condition when leaving the National Herb Centre. Please examine your delivery carefully and report any problems by telephone within 24hours, followed by a letter / email with a photographic evidence within seven days. Our liability for plants supplied is limited, at our option, to the replacement of those plants or a refund of the price paid. We regret that we cannot accept liability beyond 24 hours from delivery date for plants that fail to thrive due to unsuitable care, neglect, adverse weather conditions or other causes beyond our control.